We’re equipped to address a broad range of electrical issues and smart home emergencies. While we strive for a rapid response, exact arrival times depend on technician availability and your location.

Our certified technician will assess your electrical system or smart home devices to identify the issue. If additional diagnostics are needed, we’ll explain any extra steps and costs before proceeding.

Yes. We back our work with limited warranties on parts and labor. Coverage varies by manufacturer and service terms, and may not include issues caused by pre-existing faults, user error, or third-party components.

 We adhere to local electrical codes and safety standards. We’re not liable for damages from pre-existing issues, unauthorized modifications, or factors outside our control. If you have ongoing concerns, please contact us immediately.

While we work with a wide range of devices, compatibility varies by manufacturer and available support. We’ll advise on feasible solutions and let you know if certain integrations aren’t possible.

Please ensure clear, safe access to electrical panels, outlets, wiring, and any relevant smart devices. Providing accurate details about the problem helps us resolve it more efficiently.

Our initial call-out fee is £220, which covers the technician’s arrival and the first hour of work. After that, any additional time is billed at £80 per hour. We’ll provide a clear estimate before beginning any extended work. This is only for Emergency all outs, fixed jobs will be priced and agreed prior to arrival.